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Client Satisfaction Read more »

Client Satisfaction

Customer satisfaction is essential to the survival of every business. How do you find out if your customers are satisfied? Ask them. When conducting a customer satisfaction survey, what you ask the customer is important, as is how you ask, when you ask, and how…


Survey Your Clients Read more »

Survey Your Clients

Every now and then survey your clients and ask them how you’re doing.  But make it timely, if you  provide seasonal service ask them mid season and then at the end of the season, if you provide daily service ask them every few months, if…


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