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Client Satisfaction Read more »

Client Satisfaction

Customer satisfaction is essential to the survival of every business. How do you find out if your customers are satisfied? Ask them. When conducting a customer satisfaction survey, what you ask the customer is important, as is how you ask, when you ask, and how…


Surveys: Getting to know your visitors. Read more »

Surveys: Getting to know your visitors.

Would you rather: (a) Guess at what works at your site or (b) Ask your users and know for sure? My guess is that you would choose (b).  In which case, why not ask your users using a fun, quick, and interactive online survey? Why…


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