Survey Your Clients
Every now and then survey your clients and ask them how you’re doing. But make it timely, if you provide seasonal service ask them mid season and then at the [...]
continue reading- Posted on Jan 11th, 2010
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What About Negative Testimonials?
Embrace them! After all, how can you fix issues if you don’t know what they are?
Don’t only embrace negative feedback, reward it.
If someone says something bad about your service contact [...]
- Posted on Jan 4th, 2010
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Where to Put Testimonials
Where to Put Testimonials
You have some testimonials but you’re not sure where to put them on your web site, here are a few suggestions:
Featured: if testimonials are a big part [...]
- Posted on Dec 28th, 2009
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Testimonials
Testimonials can make or break a business. It’s all about how you ask for them, what they say, and where you show them.
So how exactly should you ask them? Well, [...]
- Posted on Dec 21st, 2009
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Reinforce Your Branding
It’s great to redesign your web site and create matching stationery and marketing materials, but if you don’t reinforce your brand across the board it simply won’t stick, and all [...]
continue reading- Posted on Dec 14th, 2009
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UX Magazine- Making the URL Bar Useful Again: Where the breadcrumb should have been all along
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- Five UX Research Pitfalls
- Informing Smartphone App Design
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- Don’t become a Digital Dinosaur: Design for the Space Between
- Doing More with Remote Research: Exploring Physical and Social Contexts
- Web Design Ledger
- Life Hacker
- Tab Sugar Brings Panorama-Like Tab Management to Chrome [Downloads]
- AllTrails Dishes the Dirt on the Best Places to Hike, Climb, Snowboard, and More [Outdoors]
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- Try Out Firefox's New JaegerMonkey JavaScript Engine in Nightly Builds [Downloads]
- Use Google Voice Actions with Any Web Service that Supports SMS or Email [Android Tip]
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