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	<title>Discretion Designs UX</title>
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	<description>user experience for your business</description>
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		<title>What if I don&#8217;t have testimonials?</title>
		<link>http://discretiondesigns.com/blog/2010/02/15/what-if-i-dont-have-testimonials/</link>
		<comments>http://discretiondesigns.com/blog/2010/02/15/what-if-i-dont-have-testimonials/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 09:35:18 +0000</pubDate>
		<dc:creator>Elle Favreau</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Visitors]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[recommendations]]></category>
		<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://discretiondesigns.com/blog/?p=236</guid>
		<description><![CDATA[If you don’t have testimonials, but still need ways to provide credibility, here are a few ideas.

Use indirect testimonials. List businesses using your products or services. Or list the states [...]]]></description>
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		<title>Leave Your Own Feedback</title>
		<link>http://discretiondesigns.com/blog/2010/02/08/leave-your-own-feedback/</link>
		<comments>http://discretiondesigns.com/blog/2010/02/08/leave-your-own-feedback/#comments</comments>
		<pubDate>Mon, 08 Feb 2010 08:29:31 +0000</pubDate>
		<dc:creator>Elle Favreau</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Visitors]]></category>
		<category><![CDATA[client service]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[feedback]]></category>

		<guid isPermaLink="false">http://discretiondesigns.com/blog/?p=231</guid>
		<description><![CDATA[You should already be searching online for comments people post about your business in forums and on web sites – if you’re not, get to it!  The question is, what [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Testimonial Submissions</title>
		<link>http://discretiondesigns.com/blog/2010/02/01/testimonial-submissions/</link>
		<comments>http://discretiondesigns.com/blog/2010/02/01/testimonial-submissions/#comments</comments>
		<pubDate>Mon, 01 Feb 2010 19:24:58 +0000</pubDate>
		<dc:creator>Elle Favreau</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[UX]]></category>
		<category><![CDATA[Visitors]]></category>
		<category><![CDATA[customer comments]]></category>
		<category><![CDATA[feedback]]></category>

		<guid isPermaLink="false">http://discretiondesigns.com/blog/?p=227</guid>
		<description><![CDATA[If you want to get feedback from your clientele you must provide them with the means.  Be it a printed card, a web site form, an e-mail survey request, or [...]]]></description>
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		<title>5 Traits of Great Testimonials</title>
		<link>http://discretiondesigns.com/blog/2010/01/25/5-traits-of-great-testimonials/</link>
		<comments>http://discretiondesigns.com/blog/2010/01/25/5-traits-of-great-testimonials/#comments</comments>
		<pubDate>Mon, 25 Jan 2010 13:20:14 +0000</pubDate>
		<dc:creator>Elle Favreau</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Visitors]]></category>
		<category><![CDATA[effective]]></category>
		<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://discretiondesigns.com/blog/?p=223</guid>
		<description><![CDATA[
They’re specific. They mention a very specific product or service and provide details about their experience with it.
They’re real. Don’t fake them. If you don’t have them yet, ask for [...]]]></description>
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		<title>Client Satisfaction</title>
		<link>http://discretiondesigns.com/blog/2010/01/18/client-satisfaction/</link>
		<comments>http://discretiondesigns.com/blog/2010/01/18/client-satisfaction/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 11:16:20 +0000</pubDate>
		<dc:creator>Elle Favreau</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Visitors]]></category>
		<category><![CDATA[questionnaire]]></category>
		<category><![CDATA[satisfaction]]></category>
		<category><![CDATA[survey]]></category>

		<guid isPermaLink="false">http://discretiondesigns.com/blog/?p=219</guid>
		<description><![CDATA[Customer satisfaction is essential to the survival of every business. How do you find out if your customers are satisfied? Ask them.
When conducting a customer satisfaction survey, what you ask [...]]]></description>
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		<title>Survey Your Clients</title>
		<link>http://discretiondesigns.com/blog/2010/01/11/survey-your-clients/</link>
		<comments>http://discretiondesigns.com/blog/2010/01/11/survey-your-clients/#comments</comments>
		<pubDate>Mon, 11 Jan 2010 14:11:57 +0000</pubDate>
		<dc:creator>Elle Favreau</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Visitors]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[survey]]></category>

		<guid isPermaLink="false">http://discretiondesigns.com/blog/?p=215</guid>
		<description><![CDATA[Every now and then survey your clients and ask them how you’re doing.  But make it timely, if you  provide seasonal service ask them mid season and then at the [...]]]></description>
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		<title>What About Negative Testimonials?</title>
		<link>http://discretiondesigns.com/blog/2010/01/04/what-about-negative-testimonials/</link>
		<comments>http://discretiondesigns.com/blog/2010/01/04/what-about-negative-testimonials/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 10:05:03 +0000</pubDate>
		<dc:creator>Elle Favreau</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Visitors]]></category>
		<category><![CDATA[negativity]]></category>
		<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://discretiondesigns.com/blog/?p=210</guid>
		<description><![CDATA[Embrace them!  After all, how can you fix issues if you don’t know what they are?
Don’t only embrace negative feedback, reward it.
If someone says something bad about your service contact [...]]]></description>
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		<title>Where to Put Testimonials</title>
		<link>http://discretiondesigns.com/blog/2009/12/28/where-to-put-testimonials/</link>
		<comments>http://discretiondesigns.com/blog/2009/12/28/where-to-put-testimonials/#comments</comments>
		<pubDate>Mon, 28 Dec 2009 08:02:42 +0000</pubDate>
		<dc:creator>Elle Favreau</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Visitors]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://discretiondesigns.com/blog/?p=207</guid>
		<description><![CDATA[Where to Put Testimonials
You have some testimonials but you’re not sure where to put them on your web site, here are a few suggestions:
Featured: if testimonials are a big part [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Testimonials</title>
		<link>http://discretiondesigns.com/blog/2009/12/21/testimonials-2/</link>
		<comments>http://discretiondesigns.com/blog/2009/12/21/testimonials-2/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 19:58:53 +0000</pubDate>
		<dc:creator>Elle Favreau</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Visitors]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://discretiondesigns.com/blog/?p=203</guid>
		<description><![CDATA[Testimonials can make or break a business. It’s all about how you ask for them, what they say, and where you show them.
So how exactly should you ask them? Well, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Reinforce Your Branding</title>
		<link>http://discretiondesigns.com/blog/2009/12/14/reinforce-your-branding/</link>
		<comments>http://discretiondesigns.com/blog/2009/12/14/reinforce-your-branding/#comments</comments>
		<pubDate>Mon, 14 Dec 2009 20:52:02 +0000</pubDate>
		<dc:creator>Elle Favreau</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[logos]]></category>
		<category><![CDATA[message]]></category>

		<guid isPermaLink="false">http://discretiondesigns.com/blog/?p=199</guid>
		<description><![CDATA[It’s great to redesign your web site and create matching stationery and marketing materials, but if you don’t reinforce your brand across the board it simply won’t stick, and all [...]]]></description>
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